Emergency Tips

Your home deserves the best. We can deliver it, starting with expert advice on how to immediately prevent more damage.

When fire, smoke or water unexpectedly damage your home, the first steps you take could mean the difference between a small cleanup and a more costly and time consuming restoration.

Knowing when to call in a professional can also save you time in getting your life back to normal and money by preventing further damage to your home.

ServiceMaster Restore® restoration professionals help return your home to normal as quickly as possible while restoring your peace of mind that the job was done right.

Water Damage | Fire Damage | Vandalism

Services


About Us

 ServiceMaster Restore - ServiceMaster of Cornwall "Restoring Peace of Mind" For the past 35 years ServiceMaster of Cornwall has been providing Disaster Clean up and Restoration Services to those in need. Whether your property has been damaged due to

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Water Damage

What to Do

  • Damage from water and bacteria growth can begin within hours. Call for professional help.
  • Remove as much water as possible by mopping and blotting.
  • Remove wet area rugs or other floor coverings not permanently attached. Do not attempt to start removing your wall-to-wall carpet.
  • Lift draperies off the floor, loop through a plastic coat hanger and place the hanger on the drapery rod.
  • Wipe furniture, prop up wet furniture cushions for even drying and place aluminum foil under furniture legs.
  • Move photos, paintings and art objects to a safe, dry location.
  • Do not remove books from shelves. Instead, pack them tightly to prevent warping of pages until a restoration professional can begin this specialized drying.
  • Open drawers, closets and cabinet doors to enhance drying.

What Not to Do

  • Do not enter a room with standing water until electricity has been turned off.
  • Do not use a regular household vacuum to remove water.
  • Do not lift tacked-down carpet without professional help.
  • Do not use electrical appliances while on wet carpet or flooring.
  • Do not disturb visible mold.
technicians
mold

Fire Damage

What to Do

  • Corrosive by-products can cause irreversible etching in as few as 72 hours. Call for professional help.
  • If the temperature is above 60°F, air out the house to reduce smoke odor.
  • Clean Formica, chrome, porcelain and aluminum fixtures to prevent permanent tarnishing or etching.
  • Change the air filter on your furnace if it uses forced air.
  • Tape damp cheesecloth over returns and supply registers to capture loose soot in the air.
  • Discard any open food packages.
  • If the electricity is off, clean out the refrigerator and leave doors propped open.
  • Send clothing with heavy smoke damage to a qualified restoration dry cleaner.

What Not To Do

  • Do not touch anything with your bare hands. Oil from your hands can permeate upholstery, walls and woodwork, causing additional damage.
  • Do not wash walls. Incorrect cleaning could compound the soot residue.
  • Do not attempt to clean carpets or upholstered furniture.
  • Do not use electrical appliances until having them checked.
  • Do not use ceiling fixtures if the ceiling is wet.
house on fire
kitchen fire

Vandalism

What to Do

  • Fast action is required to prevent further damage. Call a restoration professional to remove damage caused by vandals.
  • Make a list of all damage.
  • Use a shop vacuum to remove glass particles from carpet and upholstery.
  • Remove any debris from carpet or interior walls. Scrape or blot carpets and furniture - do not rub.
  • Wash egg or other residue from the building exterior using water.

What Not To Do

  • Do not use household cleaning products on fabrics, upholstery or carpets.
  • Do not attempt to remove chemical stains, including ink or paint.
  • Do not operate damaged electrical appliances.
bullet hole
graffiti

News

Home Fire Safety and Prevention
Home Fire Safety and Prevention

Fires claim eight lives each week in Canada, and almost three-quarters of those deaths are a result of residential fires.

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Insights

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ServiceMaster Restore

ServiceMaster workers were very courteous and tried to cause as little inconvenience as possible. They fully wanted to "get things back to normal". Even when obviously very busy with other issues, they tried to keep everything moving along at our house too. They were clean & tidy right through, and made sure everything was spick and span when they were finished. We were very impressed with their service.

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M.P.

Very professional, detailed and accurate estimates and explained the process very well.


T.H.

Workmanship and kept in the loop of what was taking place.


E.B.

Mike Fortier and his crew were wonderful to work with. The restoration project ran into some significant hiccups with the carpet install and Mike was there to handle it all which eased my stress significantly. On site, his team was professional, courteous and friendly. Would definitely hire them again


V.F.

ServiceMaster workers were very courteous and tried to cause as little inconvenience as possible. They fully wanted to "get things back to normal". Even when obviously very busy with other issues, they tried to keep everything moving along at our house too. They were clean & tidy right through, and made sure everything was spick and span when they were finished. We were very impressed with their service.


A.S.

I received excellent and courteous service from Mike! Very efficient and caring person


Bobby Mohamed

Friendly staff and very fast at responding to emails, text etc...


R.G.

The service provided was excellent. It was fast and efficient. Thank you ServiceMaster.


Sdg Developmental

Professional and accommodating business that provides service with care! S. D. & G. Developmental Services Centre


N.P.

The employees work well, polite, came quickly when the incident happen, and it was late on Sunday.


G.C.

Employees are professional, knowledgeable and friendly.Work was completed in a timely manner and cleanup was efficient


L.G.

The attention to detail was exceptional, the staff were friendly and understanding and the timeliness of service was appreciated.


A.G.

Everything! Quick to the job. Every area was looked after promptly and efficiently. Great bunch of guys to work with. Super professional, polite and reassuring. Went above and beyond what needed to be done. 100% satisfied


J.W.

Very prompt Workmen competent and nice Work done very well Totally satisfied


B.M.

The commitment to good service. The fact that they came at the time that was specified, they worked and got the job done in a timely manner. They were courteous and considerate at all times, very polite and took very few breaks. It was nice to hear good language used and no swearing or cursing which is almost non existent these days. I would recommend their service anytime.


N.Q.

Extremely professional, patient, friendly and always there for their clients. I will be adding a thumbs up to the local paper.


Bruce Robinson

Could not have been more pleased . Staff showed up on schedule and were knowledgeable and polite . They turned a real negative situation into a postive one with no added stress to myself . A job very well done !


R.B.

quick response,always deliver as they say,neat & tidy,take away my problems


A.B.

Quick prompt service


D.L.

You were on the seen quickly and I was able to call and see what was happening and when things were going to happen


N.D.

The staff are friendly, polite and diligent. Within mere hours they had everything under control.


C.B.

Dan, owner of Service Master, responded quickly to an emergency call after the wind storm claimed a sizeable section of my roof as another victim. My ceiling started leaking as a result of water damage, when my shingles were blown off. Both he, and Mike, the General Contractor, were very patient and understanding in explaining the procedures involved in reparing the damage to my home. At one point, one of my cats escaped through a basement window and when I notified them, they were very compassionate about the situation. Mike suggested that I return to my residence in the event that he returned, which he did. Immediately the following morning, Dan secured the basement window with reinforced screening in order to prevent a furture escape as well as provide much needed ventilation to my home during the repairs. Mike was consistently available to answer any questions that I had with regard to the ongoing work at my residence, was prompt with his follow-ups with any concerns that I voiced, and regularly gave progress reports during each stage up to the completion of the work order. During the final stages of repair, Dan did his personal inspection to make sure that all was in order. Both gentlemen were very approachable and professional. At some points they went that extra mile to offer their services. They, and their support staff, completed the repairs in a timely manner and paid attention to detail to insure that the home owner (me) was satisfied. Many thanks to Dan, Mike and the crew (roofers, painters, clean up staff and anyone I may have inadvertently missed) for making my house a home again.